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Last updated: 10.05.2021

This privacy policy governs your use of the applications Motimate Pulse and/or Motimate Training (“Applications”). These Applications are service for internal communication and training of employees in companies. The company (your employer) may have additional privacy policies, which may also apply to your use of the Applications.

Why we collect data

The data collected and stored by the Applications will be used for the following purposes:

  • to provide the Applications.
  • to analyze how the Applications are used with the purpose of improving them (for this purpose, we only use de-personified data).

We do not use this data for marketing purposes.

What data we collect

The data obtained by the Applications can be split in two categories:

  1. Account data, obtained from your employer:
    • Your name, phone number, employee ID and email address
  2. Metadata, collected automatically when you use the Applications:
    • information about the use of functionality in the Applications
    • the type and model of the device you use
    • your devices unique device ID
    • the IP address of your device
    • your operating system
    • your internet browser

We do not link the metadata to your identity. We do not know your precise location.

You can stop all collection of metadata by not using the Applications or by uninstalling the Applications. You may use the standard uninstall processes available on your device.

The legal basis for the collection of data is the current personopplysningsloven § 8(f) and, as from May 2019, the EU General Data Protection Regulations (GDPR) article 6(f), based on the legitimate interest of enabling employees to use the Applications.

Who we share data with

Motimate uses third party service providers to provide the Applications. To be able to do so, we need to allow these service providers to access, store and process data. We have agreements with these service providers aimed to protect the privacy of the data.

We may also disclose information to third parties if required by law. We share contact information for the person ordering the products – not you as a user – to NORSIS ( for them to be able to follow up the company ordering the courses.

How long we store data

  1. Account data
    When leaving the company you are employed with, your account will be de-activated. This means that your user profile will not be visible for other users. All pictures, posts, likes and comments will still be visible for other users. For this purpose, we have to continue to store your name and other account data. Your account can be re-activated if you start working for the employer again.
  2. Usage data
    We will retain automatically collected and anonymous data for up to 5 years. Thereafter, we will store such anonymous data in aggregate.

How you may access your data

As long as you are a user, you can access all your data.

If not, you may contact your (former) employer to get access to data. You can always contact Motimate AS on, and we will forward you to your (former) employer.

How we protect the data

We are concerned about the privacy and confidentiality of your data. Therefore, we provide physical, electronic, and procedural safeguards to protect the data that we process. By way of example, we limit access to the data to authorized employees and contractors who need such access to operate, develop or improve our Applications. Please be aware that, although we strive to maintain the privacy and confidentiality of your data, no security system can prevent all potential security breaches, and thus we cannot guarantee that there will be no unauthorized access to or disclosure of data.

How you may contact us

If you have any questions regarding privacy while using the Applications, or have questions about our practices, please contact Motimate on If you have complaints, you may also choose to lodge it to Datatilsynet.

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